Shipping policy

FREE Expedited Premium Shipping and Handling* (up to 5lbs, $14.99 value, all orders over $149.00)

FREE Expedited Premium Shipping and Handling (up to a value $14.99) is provided on all orders over $149.00 before taxes. If any order exceeds the FREE Expedited Premium Shipping and Handling weight you will be charged a pro-rated "per additional kilogram rate". This "exceeded weight" amount is calculated when we key in your physical ship to address in Canada Post. We will personally call you with your final shipping rate for your authorization before proceeding. We love your business, so we love providing you FREE SHIPPING where we can!

What if your order is under $149.00? NO PROBLEM, all orders under $149.00 before taxes will be shipped out at our low premium flat shipping and handling fee of $10.99 + Canada Post Fuel Surcharge (up to 5lbs). For any order that exceeds 5lbs, you will be charged a pro-rated "per additional kilogram rate”. This "exceeded weight" amount is calculated when we key in your physical ship to address in Canada Post. We will personally call you with your final shipping rate for your authorization before proceeding. For any orders outside of Calgary you will be charged the Canada Post rate.

Additional Shipping Information:
Daily order processing cut off time is 11:00am MST*. Orders placed after this time may be processed and shipped the next business day. All orders are processed and shipped as quickly as possible. Please allow 3-5 business days as Canada Post (CP) continues to see significantly increased parcel volumes as Canadians adopt different shopping behaviours during Covid-19 and due to the important safety measures in place at CP protecting their employees and Canadians. Short delays may take place pending any order discrepancies, larger volume days due to special sales or offers, weekends and statutory holidays.

Some rural and remote shipping regions are also subject to additional shipping charges. We will personally call you with your final shipping rate for your authorization before proceeding.

Free Pick-up In-Store or Curbside is available at Popeye's Supplements Calgary McKenzie by choosing this as an option in shipping on the website.  You will receive an order confirmation letting you know your order is ready to pick up.  Note: Please do not arrive at the store for your order until you have received confirmation it is ready to be picked up.

For other locations, please call the store to ensure they have the products you are looking for.  

*NOTE: We have the right to refuse any order placed that has a destination postal code which is within our remote rural shipping regions, exceeds a weight, or exceeds our maximum box size, this order maybe subject to an additional charge. If so, you will be contacted to discuss any additional charges.

We only ship orders within Alberta. We do not accept international orders. We reserve the right to refuse any order.

Shipping prices are subject to change without notice.

PLEASE REVIEW YOUR SHIPPING ADDRESS - IF THERE ARE ANY ERRORS OR RESTRICTIONS ON DELIVERY TIMES IT IS YOUR RESPONSIBILITY TO CONTACT US WHEN PLACING THE ORDER. ONCE YOUR ORDER LEAVES OUR WAREHOUSE YOU WILL NEED TO CONTACT THE DELIVERY PROVIDER IF ANY ISSUES ARISE. ANY DELIVERY ERRORS OR ISSUES WILL BE YOUR RESPONSIBILITY IF WE HAVE USED THE ADDRESS PROVIDED.

For any questions regarding our Shipping Policy, please contact info@popeyescalgary.ca